How to Start a Business in Sri Lanka — A Simple Guide for New Entrepreneurs

Quick Start — 8 Simple Steps

Follow these clear, practical steps to start your business in Sri Lanka and begin selling on Cmarts.lk.

1. Find Your Business Idea

Identify a product or service that solves a problem or fills a local demand. Match it with your skills, suppliers and market research.

2. Make a Simple Business Plan

Create a short plan that covers: what you sell, who your customers are, initial costs, and how you will market your products.

3. Register Legally

Choose a structure (Sole Proprietorship, Partnership, or Private Limited) and register with the ROC. Apply for TIN/VAT if applicable.

4. Open a Business Bank Account

Keep business and personal finances separate. Use a bank account that supports online transfers and merchant payouts.

5. Build Your Online Presence

Create a basic website, social pages, and list your store on Cmarts.lk to reach verified buyers across Sri Lanka.

6. Manage Finances

Track revenue and expenses. Use simple accounting tools or spreadsheets. Keep invoices and records for tax and compliance.

7. Start Selling & Learn

List products, collect feedback, adjust pricing, and test promotions. Use analytics to see what works and improve continuously.

8. Scale Carefully

When demand grows, add more products, manage inventory, hire help, or open branch accounts. Consider membership plans to boost visibility.

Who Can Sell

• Manufacturers, distributors & importers
• Wholesalers & stockists
• Service providers (logistics, printing, maintenance)
• Export-ready SMEs with MOQs & bulk pricing

Refunds & Disputes

Customers can open disputes through our resolution center. Vendors must follow return and refund policies. Refunds for cancelled orders are processed per our payout cycle. Subscription and advertising fees are non-refundable.

Note: Vendors must complete identity and address verification (ID card + utility bill) and reach LKR 20,000 in revenue before requesting withdrawals.

Final Tips

• Start small, keep records, and focus on quality service.
• Use local payment methods and keep communication clear for B2B partners.
• Leverage Cmarts.lk membership features to increase visibility and credibility.