Payments are deducted once the buyer’s order is confirmed and processed by the payment gateway.

A wishlist allows buyers to save products they like for later purchase. It helps you track demand trends.

If a buyer reports receiving a wrong or damaged product, you must accept the return and issue a refund or replacement as per your store policy.

Buyers can request cancellation before the order is shipped. Once shipped, your returns and cancellation policy applies.

Package tracking allows buyers to see the live status of their order with courier tracking numbers until delivery.

Delivery charges depend on location, courier, and product size/weight. Sellers can set shipping rules in their dashboard.

Delivery usually takes 2–7 days depending on courier and location. Remote areas may take longer.

Once an order is placed, the seller receives a notification, prepares the shipment, and provides a tracking number.

Yes, invoices are automatically generated and can be downloaded from your seller dashboard.

No, creating a seller account is free. However, membership packages and commission fees apply depending on your plan.

Typically, you will need a valid business registration certificate, tax identification, and a bank account under your business name.

Yes, sellers can define MOQs and add tiered wholesale pricing directly in the product listing settings.

Commissions are charged as a percentage of the sale value and vary depending on the product category and membership plan.

Yes, international selling is allowed for approved categories. Export documentation and compliance requirements apply.